Our vision at Serendipity is to work closely with our individuals to achieve rehabilitation. We facilitate the recovery model whilst recognising recovery is a personal journey at both a clinical and personal level.
We provide rehabilitation which will respect individual choices and enable positive decisions within a varied all encompassing environment
Congratulations go to Jacqueline Everest who won £100.00 in our newest staff incentive for September! A huge well done to all staff who were entered into this months’ incentive following excellent attendance.
Employee of the Month
Congratulations to Lynette Bridgeman who is Employee of the Month for October in Domiciliary Care. Congratulations also to Paula Jones who is the Employee of the Month for October at Bellwave House. They were both rewarded with a £50.00 voucher.
Regulation & Inspection of Social Care(Wales)Act 2016
We are the 1st Domiciliary Care Provider to register with the Regulation & Inspection of Social Care (Wales) Act 2016 (R.I.S.C.A) Our Care Home – Bellwave House also became registered on 4.10.18
An update on Investors In People. We have been awarded the Silver Accreditation. Congratulations again to everyone!!!
Congratulations to Laura Cooper who has won £100.00 in our newest staff incentive! A huge well done to all staff who were entered into this months’ incentive following excellent attendance – Rebecca A, Lyndsey A, Lynette B, Lisa D, Nakita E, Jacqueline E, Susan F, Rebecca H, Alyson H, Dionne K, Lauren P, Justine R,
"We have been very grateful indeed for your services. Without exception, your staff have been kind, courteous, friendly and efficient, and we ask you to convey our thanks to all of them."
"It has been a pleasure working with staff at Serendipity, it made my job a lot easier supporting my clients transition from inpatient services into the community, you all work well within a team, and have certainly accommodated my clients needs which reflects the great service you provide !!
Home away from home an amazing welcome, very friendly, certainly helps me with my confidence building. Warm and welcoming.
It's like a sunny day when Sian and Steve are in the house as well as the staff.
Awesome place to work! Best team!